Conflict management training

“Very inspiring and thorough course that will add significant skills that I will use for work and personal development” Engagement and Consultation officer, West Sussex County Council.

At the heart of Peaceworks’ vision is a desire to equip people to become practical peacemakers in their own lives and communities.

Everyone of us faces conflict on a daily basis: at home, with neighbours, service providers, at work and commercially. We have all discovered that such conflicts always cost us emotionally, and may cost us financially. Resolving such conflicts feels good and is good! Yet we have all discovered just how difficult that can be.

Peaceworks has a well established and highly-praised reputation in skills-based training design and delivery. We offer training that gives every trainee the tools to manage conflict, to understand and apply mediation skills, and to mediate with confidence. Peaceworks has trained individuals, businesses and organisations in the design and implementation of simple yet effective structures that handle both challenging and everyday circumstances.

Peaceworks’ Introduction to Conflict Management and Mediation Skills Training Course is nationally approved for those interested in developing conflict management and life skills at home, at work and in the community. It provides 35 hours of accredited training.

The training will enable you to manage conflict effectively, improve your negotiating and communication skills, enhance your ability to lead team productively, handle difficult conversations, augment your professional development as well as provide you with secure competence in mediation.
Accreditation from the College of Mediators and the Open College Network

We run the course in two ways; either as a five day residential course, or as three separate units (3 day Introduction to Conflict Management, 3 day Mediators’ Basic Training unit and 1 day Intermediate course). The training is approved by the College of Mediators as entry-level to community mediation. The training offers a mixture of teaching, interaction and role-play. Each delegate receives a comprehensive teaching pack to accompany the training and the opportunity to become a Member of the College of Mediators once they successfully complete the course.

Some courses are offered with National Open College Network accreditation, for an additional delegate cost. This is a Level III (equivalent to an A level) qualification. It is recognised by the National Qualifications Framework and so of great value to professionals building their career portfolio. Those registering for OCN accreditation will need to collect and collate a portfolio of work that evidences their learning with the support and guidance of the trainers.

We are delighted to be working with partners to deliver some of these courses, most notably the Coventry Cathedral’s Centre for Reconciliation, the gorgeous Beachcroft hotel which is right on the beach at Felpham, near Bognor Regis, the beautiful Crogen Hall in North Wales and a new venue, Pickwell Manor in Devon.

Peaceworks also offers tailor-made conflict management and mediation skills training programmes for organisations – please contact us for more details

“The process and concepts of mediation should be common practise in society. It is a tool that would resolve many issues preventing them escalating to unmanageable proportions” Substance Abuse Officer, Isle of Wight Council

Back to Top